InstantVap Lite - Information, Maintenance and Servicing

We are here to ensure your InstantVap Lite works day after day, month after month and year after year.

Download the Instruction Manual

OFFICIAL AUSTRALIAN'S REPAIRER

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REPAIRS

If there is a problem,
we can fix it.

SERVICE YOUR INSTANTVAP WITH US

Fast and Expertise in Servicing your InstantVap

FAST REPAIRS

If there is a problem, we can fix it.

PARTS & ACCESSORIES FOR YOUR INSTANTVAP

We have all the Parts and Accessories for you Vaporiser.

Maintenance of the InstantVap Lite

Clean the unit at least after every 20 treatments.

Put on your safety gear, including your gloves, mask and safety glasses. Make sure the unit is not clogged. Heat up the unit in case it is cooled. Remove battery. Remove dispenser (B) from unit. Fill the silicone cleaning cap (C) with water. Turn the heated unit upside down and push the cap on the dispenser’s tube (4). Push the cleaning cap very hard, point the outlet tube (1) away from you and turn the unit back. Repeat it until the unit does not generate any more steam. WARNING! High pressure and hot steam!

Rinse the cooled unit by adding a full cap of water through the dispenser’s tube (4), shaking it and draining it through the dispenser’s tube (4). Repeat until the drained water is clear. Heat the unit to dry up any water remaining in the unit. Let it cool.

Clean the outside of the unit by wiping it with a damp cloth. The dispenser is to be washed in water. Add a drop of mineral oil or grease to the O-ring (D) to increase lifespan and ease of use. Store the unit in dry and clean state.

Operation

Remove dispenser (B) from device. Set your dispenser at the desired dosage. The dispenser can be adjusted by turning the handle (10) while checking the indicator (9). The numbers on the indicator correspond to the grams of oxalic acid the dispenser holds. It can be set from 1 to 4 grams. Place dispenser back in device.

Connect your battery to the battery socket (7). The LED light (5) starts blinking slowly. It means the unit is heating up. Wait until the LED turns to steady-on. At this point the unit is heated and ready.

Place the vaporiser in place for treatment. Remove the dispenser from device and press dispenser into oxalic acid to collect dose, then place it into device and depress. The LED light turns to blinking rapidly. Allow the treatment to be completed. The unit indicates the completion ot the treatment by the LED light turning to blinking slowly or steady-on. At this point you can place the unit ready for the next treatment and re-load the dispenser. As soon as the LED turns to steady-on, you can place the dispenser in and apply the next dose. Keep repeating until all your treatments are finished or your battery is discharged.

The unit indicates the discharged battery by ’double blink – pause’. The unit does not heat while a discharged battery is connected.

The LED light patterns are the following:

After finishing treatments, remove battery from socket and charge battery. Clean the unit and allow it to cool down.

Troubleshooting your InstantVap Lite

The unit does not light up (5) after connecting the battery:
- check your battery charge level.The light (5) turns on, but the unit does not heat:
- if the light double blinks and pauses, your battery is discharged.
-if the light is steady-on, but the unit is not heating, the unit is faulty.The start of the treatment is long delayed after applying oxalic acid:
- the heating chamber (2) may be covered with charred residues. Clean the heating chamber thoroughly.The unit heats up very slowly:
- water residue may be in the heating chamber (2). Let it boil off.The dispenser (B) pops out after dosing:
- the outlet tube (1) is clogged.The outlet tube (1) is clogged:
- warm the outlet tube with a blowtorch or drill into the outlet tube with a max. 3mm drill.The outlet tube (1) keeps clogging:
- the outlet tube is in contact with wet materials that keeps cooling it down.The dispenser (B) fits very tight:
- - add a drop of mineral oil or grease to the O-ring (D). immerse dispenser in water before loading.The dispenser (B) fits too loosely:
- change O-ring (D).The dispenser’s handle (10) is stuck:
- immerse dispenser (B) in water and gently twist the handle to loosen it.Oxalic acid does not stick in the dispenser (B):
- add one teaspoon of water to your container of oxalic acid to increase its moisture level.
- or immerse dispenser in water before loading.

Steps to Repair your InstantVap

Start Your Service Request

Step 1

Tell us what's happening with your InstantVap

Complete the service request form at the bottom of this page. Let us know your name, contact details, and a brief description of the issue you're experiencing with your InstantVap. Our team will review your submission and confirm receipt within 1–2 business days.

Post or Drop Off Your Device

Step 2

Get your InstantVap to us safely

Once you've submitted your request, securely package your InstantVap and send it to our Buzzbee/InstantVap Australia service centre. You can either post it using a tracked shipping service or drop it off in person. We recommend retaining your tracking number as proof of delivery.In order to fully diagnose your InstantVap, we need to have it physically with us.Deliver to:Buzzbee/InstantVap Australia2/11 Nicole Close,Bayswater North,Victoria, 3153

We Inspect Your Device

Step 3

A thorough review by our trained technicians

Upon arrival, your InstantVap is logged into our service system and assessed by our technical staff. We carefully examine the device to identify the root cause of the fault, checking all components for wear, damage, or operational issues.

We'll Be in Touch With Our Findings

Step 4

Clear, honest advice on next steps and any costs involved

After assessment, one of our team members will contact you to explain what we found and how we recommend resolving it. If the repair falls outside your warranty, we'll provide a clear quote before any work begins; no surprises. You decide how you'd like to proceed.

Your Device Is Repaired

Step 5

Quality workmanship to get your InstantVap back in action

With your approval, our technicians carry out the necessary repairs using genuine components. Every repaired device is tested to ensure it meets our operational standards before being cleared for return — so you can get back to treating your hives with confidence.

Your InstantVap is on its Way Back

Step 6

Returned safely to your door or ready for collection

Once repairs are complete and your device has passed testing, we'll ship it back to you via a tracked postal service or notify you that it's ready for collection. We'll provide tracking details so you know exactly when to expect it.