InstantVap Original - Information, Maintenance and Servicing

We are here to ensure your InstantVap Original works day after day, month after month and year after year.

Download the Instruction Manual

OFFICIAL AUSTRALIAN'S REPAIRER

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REPAIRS

If there is a problem,
we can fix it.

SERVICE YOUR INSTANTVAP WITH US

Fast and Expertise in Servicing your InstantVap

FAST REPAIRS

If there is a problem, we can fix it.

PARTS & ACCESSORIES FOR YOUR INSTANTVAP

We have all the Parts and Accessories for you Vaporiser.

Maintenance of the InstantVap Original

Clean the unit at least after every 100 treatments.

Put on your safety gear, including your gloves, mask and safety glasses. Make sure the unit is not clogged. Heat up the unit to 200ºC (390ºF) in case it is cooled. Turn the unit off and remove battery. Remove dispenser (C) from unit. Fill the silicone cleaning cap (F) with water to one third full. Turn the heated unit upside down and push the cap on the dispenser’s tube (4). Keep pushing the cleaning cap very hard, point the outlet tube (1) away from you and turn the unit back. Repeat it until the unit does not generate any more steam. WARNING! High pressure and hot steam!

Rinse the cooled unit by adding a full cap of water through the dispenser’s tube (4), shaking it and draining it through the dispenser’s tube (4). Repeat until the drained water is clear. Heat the unit to dry up any water remaining in the unit. Let it cool.

Clean the outside of the unit by wiping it with a damp cloth. The dispenser is to be washed in water. Add a drop of mineral oil or grease to the O-ring (G) to increase lifespan and ease of use. Store the unit in dry and clean state.

Operation

Remove dispenser (C) from device. Set your dispenser at the desired dosage. The dispenser can be adjusted by turning the handle (16) while checking the indicator (15). The numbers on the indicator correspond to the grams of oxalic acid the dispenser holds. It can be set from 1 to 4 grams. Do not twist past indicator. Place dispenser back in device.

Connect your battery to the battery socket (7). The voltage display (D) and the controller display (11) light up. The voltage display shows the voltage of the battery. The controller display shows the set temperature (9) and the actual temperature (10).

Note: the device is set at the recommended temperature of 230ºC (445ºF) as default. Units sold in the US are set in Fahrenheit, all other units are set in Celsius degrees. The set temperature can be changed by pushing the buttons: arrow down (13) and arrow up (14).

Turn on the switch (12). The unit starts heating up. Wait until the unit heats up to the set temperature. Place the vaporizer in place for treatment. Remove dispenser from device and press dispenser into oxalic acid to collect dose, then place it into device and depress. Allow the treatment to be completed. The treatment is completed when the unit re-heats to a few degrees below the set temperature. At this point you can place the unit ready for the next treatment, re-load the dispenser, and apply the next dose. Keep repeating until all your treatments are completed or your battery is discharged.

The unit turns off automatically when your battery is discharged (below 15V) and does not turn on while a discharged battery is connected (below 17.2V).

After finishing treatments, turn off the switch, remove battery from socket and charge battery. Clean the unit and allow it to cool down.

Troubleshooting your InstantVap Original

The voltage display (D) and controller display (11) do not light up after connecting the battery:
- check your battery charge level.

The displays turn on, but the unit does not heat:
- turn on the switch (12).

The unit shows FT803 repeatedly after switching on:
- the battery is faulty, old or has too low capacity (1-3Ah).

The unit heats up very slowly:
- water residue may be in the heating chamber (2). Let it boil off.

The unit is unable to heat over around 110 ºC (230ºF):
- the insulation around the heating chamber (2) may have got wet. Contact manufacturer/dealer for instructions.

The start of the treatment is long delayed after applying oxalic acid:
- the heating chamber (2) may be covered with charred residues. Contact manufacturer/dealer for instructions.

The dispenser (C) pops out after dosing:
- the outlet tube (1) is clogged.

The outlet tube (1) is clogged:
- warm the outlet tube with a blowtorch or drill into the outlet tube with a max. 3mm (1/8inch) drill.

The outlet tube (1) keeps clogging:
- the outlet tube is in contact with wet materials that keeps cooling it down.

The dispenser (C) fits very tight:
- add a drop of mineral oil or grease to the O-ring (G).

The dispenser (C) fits too loosely:
- change O-ring (G).

Steps to Repair your InstantVap

Start Your Service Request

Step 1

Tell us what's happening with your InstantVap

Complete the service request form at the bottom of this page. Let us know your name, contact details, and a brief description of the issue you're experiencing with your InstantVap. Our team will review your submission and confirm receipt within 1–2 business days.

Post or Drop Off Your Device

Step 2

Get your InstantVap to us safely

Once you've submitted your request, securely package your InstantVap and send it to our Buzzbee/InstantVap Australia service centre. You can either post it using a tracked shipping service or drop it off in person. We recommend retaining your tracking number as proof of delivery.In order to fully diagnose your InstantVap, we need to have it physically with us.Deliver to:Buzzbee/InstantVap Australia2/11 Nicole Close,Bayswater North,Victoria, 3153

We Inspect Your Device

Step 3

A thorough review by our trained technicians

Upon arrival, your InstantVap is logged into our service system and assessed by our technical staff. We carefully examine the device to identify the root cause of the fault, checking all components for wear, damage, or operational issues.

We'll Be in Touch With Our Findings

Step 4

Clear, honest advice on next steps and any costs involved

After assessment, one of our team members will contact you to explain what we found and how we recommend resolving it. If the repair falls outside your warranty, we'll provide a clear quote before any work begins; no surprises. You decide how you'd like to proceed.

Your Device Is Repaired

Step 5

Quality workmanship to get your InstantVap back in action

With your approval, our technicians carry out the necessary repairs using genuine components. Every repaired device is tested to ensure it meets our operational standards before being cleared for return — so you can get back to treating your hives with confidence.

Your InstantVap is on its Way Back

Step 6

Returned safely to your door or ready for collection

Once repairs are complete and your device has passed testing, we'll ship it back to you via a tracked postal service or notify you that it's ready for collection. We'll provide tracking details so you know exactly when to expect it.