Privacy Policy

Last updated: 2026/04/02

1. Introduction

InstantVap Australia ("we", "us", "our") is committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit or make a purchase from https://instantvapaustralia.com.au.

By using our website, you agree to the collection and use of information in accordance with this policy.

InstantVap Australia operates as a sister business of Buzzbee Beekeeping, an Australian-owned and operated company.

2. Information We Collect

We collect personal information to provide and improve our products and services. This may include:

2.1 Personal Information You Provide

Name
Billing and shipping address
Email address
Phone number
Payment details (processed securely via third-party providers)
Order history and purchase behaviour
Customer service enquiries

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type and device information
Pages viewed and time spent on site
Referring website or search terms

This is typically collected via cookies and analytics tools.

2.3 Third-Party Information

We may receive information from:

Payment processors (e.g. Shopify Payments, PayPal)
Marketing and analytics providers (e.g. Google Analytics)
Shipping and fulfilment partners

3. How We Use Your Information

We use your information to:

Process and fulfil orders
Provide customer support
Communicate order updates and service information
Improve our website, products, and services
Send marketing communications (only where consent is provided)
Prevent fraud and maintain website security

As commonly outlined in privacy frameworks, personal data is used to operate services, communicate with users, and improve performance and offerings.

4. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties where necessary, including:

Payment gateways and financial service providers
Shipping and logistics companies
IT service providers and website hosting
Marketing and analytics platforms

We may also disclose information where required by law or to protect our legal rights.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Enable website functionality
Improve user experience
Analyse website traffic
Deliver relevant marketing

Cookies are small files stored on your device that help websites recognise your browser and preferences.

You can manage or disable cookies through your browser settings. Please note that some features of the site may not function correctly without cookies.

6. Data Security

We take reasonable steps to protect your personal information through:

Secure servers and SSL encryption
Restricted access to personal data
Trusted third-party service providers

While we implement safeguards, no online transmission is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only as long as necessary to:

Fulfil orders and provide services
Comply with legal and tax obligations
Resolve disputes

When data is no longer required, it is securely deleted or anonymised.

8. Your Rights (Australia)

Under the Privacy Act 1988 (Cth), you have the right to:

Access your personal information
Request corrections to inaccurate data
Opt out of marketing communications
Request deletion of your data (where applicable)

To exercise these rights, please contact us using the details below.

9. Marketing Communications

If you subscribe to our marketing communications:

You may receive emails about new products, promotions, and updates
You can unsubscribe at any time using the link in the email

We only send marketing communications with your consent.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies.

11. Children’s Privacy

Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

12. International Data Transfers

Some of our service providers may be located outside Australia. By using our website, you consent to your information being transferred and processed in other countries where necessary.